TERMS AND CONDITIONS

Agreement between User and www.rosaexpress.com

Welcome to www.rosaexpress.com. The www.rosaexpress.com website (the “Site”) is comprised of various web pages operated by ROSAEXPRESS INC. www.rosaexpress.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.rosaexpress.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
www.rosaexpress.com is an E-Commerce Site.

SALE OF ALL TYPES OF FLOWERS IN DIFFERENT PRESENTATIONS
Privacy
Your use of www.rosaexpress.com is subject to ROSAEXPRESS INC’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

ELECTRONIC COMMUNICATIONS
Visiting www.rosaexpress.com or sending emails to ROSAEXPRESS INC constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that ROSAEXPRESS INC is not responsible for third party access to your account that results from theft or misappropriation of your account. ROSAEXPRESS INC and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

CHILDREN UNDER THIRTEEN
ROSAEXPRESS INC does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.rosaexpress.com only with permission of a parent or guardian.

LINKS TO THIRD PARTY SITES/THIRD PARTY SERVICES
www.rosaexpress.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of ROSAEXPRESS INC and ROSAEXPRESS INC is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. ROSAEXPRESS INC is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by ROSAEXPRESS INC of the site or any association with its operators.
Certain services made available via www.rosaexpress.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.rosaexpress.com domain, you hereby acknowledge and consent that ROSAEXPRESS INC may share such information and data with any third party with whom ROSAEXPRESS INC has a contractual relationship to provide the requested product, service or functionality on behalf of www.rosaexpress.com users and customers.

NO UNLAWFUL OR PROHIBITED USE/INTELLECTUAL PROPERTY
You are granted a non-exclusive, non-transferable, revocable license to access and use www.rosaexpress.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to ROSAEXPRESS INC that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of ROSAEXPRESS INC or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. ROSAEXPRESS INC content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of ROSAEXPRESS INC and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of ROSAEXPRESS INC or our licensors except as expressly authorized by these Terms.

INTERNATIONAL USERS
The Service is controlled, operated and administered by ROSAEXPRESS INC from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the ROSAEXPRESS INC Content accessed through www.rosaexpress.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

INDEMNIFICATION
You agree to indemnify, defend and hold harmless ROSAEXPRESS INC, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. ROSAEXPRESS INC reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with ROSAEXPRESS INC in asserting any available defenses.

ARBITRATION
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

CLASS ACTION WAIVER
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and ROSAEXPRESS INC agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

LIABILITY DISCLAIMER
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. ROSAEXPRESS INC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
ROSAEXPRESS INC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. ROSAEXPRESS INC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ROSAEXPRESS INC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ROSAEXPRESS INC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

TERMINATION/ACCESS RESTRICTION
ROSAEXPRESS INC reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Florida and you hereby consent to the exclusive jurisdiction and venue of courts in Florida in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and ROSAEXPRESS INC as a result of this agreement or use of the Site. ROSAEXPRESS INC’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of ROSAEXPRESS INC’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by ROSAEXPRESS INC with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and ROSAEXPRESS INC with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and ROSAEXPRESS INC with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

CHANGES TO TERMS
ROSAEXPRESS INC reserves the right, in its sole discretion, to change the Terms under which www.rosaexpress.com is offered. The most current version of the Terms will supersede all previous versions. ROSAEXPRESS INC encourages you to periodically review the Terms to stay informed of our updates.

CONTACT US
ROSAEXPRESS INC welcomes your questions or comments regarding the Terms:
ROSAEXPRESS INC
21011 JOHNSON STREET STE 110
PEMBROKE PINES, Florida 33029
Email Address: INFO@ROSAEXPRESS.COM
Telephone number: 707 447 7672
Effective as of February 05, 2019

Below FAQ are some common concerns of our clients before purchasing. If you have any other question please fill the form below and we will get back at you as soon as possible.

WHY CHOOSE ROSA EXPRESS?

We offer freshly cut, high quality roses and unique floral arrangements at any time of the year. The best part is that we strive to provide the “best roses in the world” from our exceptional collection of vibrant rose colors to choose from. You can choose from 52 different rose variations—each representing a different color each week of the year. Our roses range in size from 50cm to 150cm and are maintained with the utmost care and love. You can feel confident that our farms follow sustainable and sensible environmentally conscious practices that go the extra mile to ensure your roses do not wilt. Our roses look just as fresh as the day they were first delivered to your doorstep. We support ethical and fair work practices and wages, and support hundreds of families and community members that make a difference in our lives by caring for and nurturing plants. We also offer free direct shipping and ensure that each bouquet of flowers is nurtured and cultivated from fresh farms before heading to your doorstep. The shipment travels from our farm, to your home — making your roses last even longer.

WHERE DO MY ROSES COME FROM?

It is said that the best roses come from Ecuador, a country whose climate provides optimal growth conditions. This is definitely not an understatement because the blooms speak for themselves. When you purchase a rose from us, you can feel confident that you are holding one of the “best roses in the world.” The beautiful country of Ecuador is home to the best roses in the world, with its magnificent mountain ranges and climate that makes it easy to produce the best roses. As one of the largest exporters of roses, we are proud to send our roses to those who need them the most. Ecuador is located on the equator, making it a perfect location for helping roses blossom throughout the year while providing longer growth cycles for unique variations and colors of our roses. We believe our roses are one of the best roses in the world because each unique name, color, and scent has been nurtured with love directly from our sustainable farms in Ecuador. We chose Ecuador because it is a beautiful country with fertile land, making it an excellent choice for cultivating and producing one-of-a-kind roses. Ecuador’s large mountain ranges and optimal growing conditions make for producing and cultivating some of the best products in the world such as cocoa, shrimp, and of course our favorite: flowers. Located at a high altitude, our roses receive ample sunlight, thus creating space for bright, vibrant blooms. With the abundance of water from the seven glaciers surrounding Ecuador, and the dedicated hands that care for the roses, you can expect to enjoy or give away the best roses in the world. We hope our roses help bring joy into your home or make someone’s day.

HOW DOES ROSA EXPRESS GIVE BACK TO THE COMMUNITY?

We employ hundreds of farmers who help nurture and help find homes for our beautiful roses. Our roses are cultivated and nurtured predominantly by the hands of empowered women in search for a better quality of life for their families. We also support social causes and foundations like UNICEF and are committed to the well-being of our employees. As a company, we are committed to environmentally responsible practices and fair working conditions that foster and boost employee growth and happiness.

DOES ROSA EXPRESS FOLLOW SUSTAINABLE FARMING PRACTICES?

We are a team of passionate individuals who care about our planet and ways to follow a more sustainable and eco-conscious path for watering, soil care, and rose preservation. We are a team of nature lovers who not only sell flowers, but care about eliminating plastic waste, reducing our carbon footprint, and working towards a more sustainable world. We maintain constant communication with our farmers in Ecuador. We use biofertilizers, a compost system, and work with filtered water that is treated after every use. Our goal is to maintain healthy soil by rotating crops; better maintain and monitor water usage, have a pest management system in place, and promote the biodiversity of our flowers.

DO YOU SELL OUTSIDE THE USA?

We deliver all across the United States (Alaska and Hawaii included) at your doorstep. We could arrange a personal order outside the US but it would require you to pick it up at the airport.

HOW LONG DOES IT TAKE AN ORDER TO GET DELIVERED?

I takes around 4 - 6 days for your order to get delivered to you since we pick your roses from our farm the moment you place your order.