Refund policy

RosaExpress.com Refund Policy

At RosaExpress.com, we are committed to providing the best quality roses and customer service. Due to the nature of our international shipping, where the world's finest roses travel from Ecuador to the USA, we have established the following return policy:

Return Requests:
You may request a refund up to 2 days after your purchase is made. After this period, we will not be able to accept refund requests.

To initiate a refund, please contact our customer service team with your order number and a description of the issue. Our team will guide you through the return process.